“Risk Management Challenges to Hospitality Industry When Disaster Strikes”
Mr. Mark Baker, Vice President of Risk Management, Hyatt Hotels Corp.
The 2018 Risk Manager in Residence, Mr. Mark Baker, will describe the experience of businesses involved in the hospitality industry when natural catastrophe strikes. Certainly, normal business activity is disrupted, but what else happens when the day-to-day operations of a city like Houston is turned upside down for weeks or even months? What role might hotels play in supporting the relief and recovery processes?