AI-powered Automation for Customer-Obsessed Businesses

Wednesday, August 26, 2020 - 1:00pm to Thursday, August 27, 2020 - 1:45pm

  https://freshdesk.com/webinar/ai-powered-automation-for-customer-obsessed-businesses?utm_source=social&utm_medium=twitter 

In the webinar, we'll show you how you can:

  • Build AI-powered chatbots using a no-code bot builder interface to detect intent, engage, and provide resolutions to incoming customer questions across multiple messaging channels

  • Automatically triage incoming tickets to route, assign, and classify them inside Freshdesk, aiding in faster response times

  • Quickly onboard agents and have them get trained on-the-job for various support scenarios by building Assist Bots - bots for agents!

  • Setup and trigger processes automation workflows to execute actions on 3rd party systems to bring down response and resolution times rapidly

Improve your team's performance and your CSAT ratings while reducing your operations costs! 

Join this webinar to learn how you can supercharge your Freshdesk with Freddy AI and bring in intelligent automation in your customer support lifecycle.