Jeffrey Word

Dr. Word has more than 30 years' global leadership experience in business and IT strategy working for Global 1000 companies. During his two decades as an executive at SAP, he drove key aspects of multiple groundbreaking product and technology strategic initiatives. He is the author or co-author of the bestselling books - Business Process Integration with SAP S/4HANA, SAP HANA Essentials, Integrated Business Processes with ERP, Essentials of Business Processes and Information Systems, Business Network Transformation and SAP NetWeaver for Dummies.

Dr. Word was a Distinguished Visiting Scholar at the Queensland University of Technology in Australia and held Visiting Professor posts at the University of Texas - Dallas, Instituto de Empresa Business School in Spain and San Jose State University, teaching undergraduate and MBA courses in Technology-Driven Business Innovation.

Dr. Word earned his PhD in Information Systems at Manchester Business School in England. His research focus was on event-driven process design and next-generation enterprise architecture. He also earned an MBA in International Management from the Thunderbird School of Global Management and a BA in European Studies/Spanish from the University of Oklahoma.